Privacy Policy

At Xō Rituals Skincare & Aesthetics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information collected through our website is used and protected.

Information We Collect

We may collect personal information that you voluntarily provide through our website, including your name, phone number, email address, and any information submitted through contact forms, booking requests, or other website forms.

How We Use Your Information

We use the information you provide to respond to inquiries, communicate about services or appointments, provide customer support, and improve our website and customer experience.

Mobile and Email Information

No mobile or email information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Communications

If you provide your mobile number and opt in to receive text messages from us, you may receive messages related to your inquiries, appointments, services, or other relevant business communications. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only as necessary to operate our business, comply with legal obligations, or protect our rights.

Data Security

We take reasonable steps to protect the personal information submitted through our website from unauthorized access, disclosure, or misuse.

Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to use some features of the website or receive certain services. You may also opt out of marketing communications at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Messaging Terms & Conditions

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Xō Rituals. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Xō Rituals. Xō Rituals reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Xō Rituals also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Xō Rituals again, just sign up as you did the first time and Xō Rituals will start sending messages to you again.

Info

For support regarding our services, email us at info@xorituals.com or, if supported, text \"HELP\" to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Xō Rituals, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \"STOP\" from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at info@xorituals.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our https://xorituals.squarespace.com/privacy-policy.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.